Booking Information | Nature Bound Africa
Committed to creating unique, African safari travel experiences. We go where YOU want, and depart when YOU want.

Booking Information

Booking Information

Booking the trip of a lifetime is part of the fun – at least we think so. We don’t expect you to sign up for a safari without asking a few questions and getting to know us. Our Safari Experts would be delighted to receive your email or call, answer your questions and help you through the sign-up process.

How to book your trip

Our groups are small, so space is limited. We recommend that you call or email us as early as possible to ensure space is available on your desired departure date. Many guests book about a year in advance.

To reserve your space call us at:  +255 (784) 737 413  /  +1 (315) 6754325 or email – info@natureboundafrica.com

$500 per person deposit will hold your place on most of our group safaris.

Private trips, custom trips, the North & South Safari and Photography Safaris require a minimum of 20% per person deposit. Any extensions require an additional minimum deposit of $300 per person.

Our online merchant is Paypal – Visa, MasterCard, American Express and Discover are accepted for your trip deposit.

Single accommodations

Each trip has a single accommodations fee for those traveling without a companion. However, if you are traveling alone and would like to share a room, every effort will be made to match you with a roommate. We will invoice you for the single accommodations initially, and delete the charge if you are matched with a room mate.

Booking Conditions

Deposits

A deposit for the appropriate amount is required to reserve your space. This deposit is non-refundable. Visa, MasterCard, American Express and Discover credit cards are accepted for the initial deposit.

Payments

Our online merchant is Paypal and you will be invoiced upon making a reservation and full payment is due 30 days prior to the first land day of the trip. Payment is accepted as follows:

  • U.S. Dollar check posted to our office
  • Online Payment or wire transfer to our account at the Equity Bank Ltd.

Cancellation and Refunds

Notification of cancellation must be made in writing to Nature Bound Africa. At the time we receive the cancellation, all moneys will be refunded less the following cancellation charges, deducted from the total land only price:

  • 91 days or more before departure:   –  Cancellation fees equal the amount of your deposit
  • 90 to 61 days before departure:        –  50% of the package price is non-refundable
  • 60 to 46 days before departure:        –  65% of the package price is non-refundable
  • 45 days or less before departure:      –  100% of the package price is non-refundable

Within 90 days prior to departure cancellation fees will apply. You may also be responsible for any fees imposed by hotels, airlines etc., that are over and above your land arrangements, due to your cancellation of your original date bookings.

Please note that no partial refunds will be given for unused meals, hotel rooms, airport transfers etc., for any reason whatsoever. Nature Bound Africa reserves the right to increase the tour price in the event of cost increases due to changes in airfares, park fee increases or fuel surcharges. Nature Bound Africa reserves the right to alter the tour without notice.

Nature Bound Africa is not responsible for expenses incurred by trip members in preparing for the trip (e.g. visa fees, immunizations, insurance, equipment, etc.) or for any necessary additional travel arrangements should you embark from home before the group departure date. Accommodations are subject to change.

TERMS & CONDITIONS AGREEMENT

Nature Bound Africa Inclusions & Exclusions

INCLUSIONS

  • Accommodation in carefully selected properties in all East African countries as per the itineraries.
  • Transport in 4 X 4 Land cruisers / Landrovers or comfortable safari minibus, driven by a naturalist driver/guide. Multi lingual driver guides can also be provided.
  • Two ½ size bottles of mineral water each day for each guest while on safari.
  • All meals while on safari as per the itineraries. –( Breakfast, Lunch & Dinner )
  • All park entry fees.
  • All transfers as indicated in the itineraries.

EXCLUSIONS

  • International flights
  • Travel Insurance
  • Things of personal nature and any other service not included in the itinerary
  • Passport and visa fees and service charges for obtaining visas.
  • Personal and baggage insurance.
  • Cost for anything not specifically mentioned in the listing above.
  • Laundry, beer and or any other kind of alcoholic drinks
  1. b) How to Book

Send $500 per person deposit will hold your place on most of our group safaris. On receipt of your deposit, subject to availability, we will reserve your place on your selected safari.

  1. c) Final Payment

Final payment is due one month prior to departure.  Costs of gratuities to driver guides, lodge/hotel staff, as well as any excursion not related to the safari, and other items of personal nature are not included.

  1. d) Cancellation & No Show

Reservations/Bookings that are cancelled, reduced in length of stay or reduced in numbers of participants (hereinafter collectively called CANCELLATION) are subject to cancellation and No Show fees. Notification of cancellation must be made in writing to Nature Bound Africa. At the time we receive the cancellation, all moneys will be refunded less the following cancellation charges, deducted from the total land only price:

The scale of charges, expressed as a percentage of the tour prices, is as follows:

  • 91 days or more before departure:   –  Cancellation fees equal the amount of your deposit
  • 90 to 61 days before departure:        –  50% of the package price is non-refundable
  • 60 to 46 days before departure:        –  65% of the package price is non-refundable
  • 45 days or less before departure:      –  100% of the package price is non-refundable

Should you fail to join a tour or join it after departure or leave prior to its completion, no tour fare refund can be made. (Please note that if the reason for the cancellation falls within the terms of any holiday insurance policy, which you hold, then the insurance company, subject to the terms of your insurance will normally refund any such charges to you).

  1. e) Accommodation Substitution

Should the case arise whereby accommodation is not available at the quoted hotels/Lodges/Tented camps alternative accommodation will be provided at hotels/lodges/tented camps of similar caliber.

  1. f) Refund

Whilst the company uses its best endeavors to ensure that all anticipated accommodation is available as planned, there shall be no claim of any nature whatsoever against the company for a refund either in whole or part, if any accommodation or excursion is unavailable, or the passenger was unable to use this service.

  1. g) Diet

Guests with special dietary requirements are advised to warn / advice us well in advance before your departure.

  1. h) Luggage

 Please keep your luggage light – soft duffel bags are preferable.  Luggage is limited to 15kg per person on internal local flights.

  1. i) Passport and visas

The onus is upon the client to ensure that passport and visas are valid for the countries listed.  The company, its staff and its agents cannot be held liable for any visas etc. not held by the clients.

  1. j) Photography

The company reserves the right without further notice to make use of any photography or film taken on safari by our staff for general purposes without payment or permission.

  1. k) Check-in and check-out times

Rooms are available for check in at 1200 Noon on the scheduled arrival date.  Rooms should be vacated by 1000Hrs on the scheduled departure date. Special consideration may be extended on departure time subject to anticipated arrivals.

  1. l) Changes to Schedule

Although every effort is made to adhere to schedules it should be borne in mind that the Company reserves the right, and in fact is obliged, to occasionally change routes and accommodations on safaris as dictated by changing conditions.  Such conditions may be brought by force majeure” or statutory directive, seasonal rainfall on bush tracks, airfields and game areas, or game migrations from region to another or reservation problems, etc. However, the company shall make all reasonable efforts in resolving the situation not limited to offering alternative

  1. m) Airline Clause

Flight fares, taxes and schedules are subject to change without prior notification by the airlines. The company will not be held liable for these changes and delays. The airlines cannot be held liable for any act, omission or event during the time the passengers are not on board their plane or conveyance.  The passengers’ tickets in use by the airline or by other carriers concerned when issued, shall constitute a sole contract between the airline and the purchaser of these tickets and or passengers.  Please note that the company subcontracts the flying services to independent charter operations, and they are responsible for the flying. The same will apply to train services.

  1. n) Guide Substitution

If one of our guides is unable to take a safari due to illness or other reasons, we reserve the right to substitute with another guide.

  1. o) Prices

We will do our outmost to keep the prices as quoted or published.  Should fluctuation in statutory taxes, exchange rates, etc. force increases on us; we reserve the right to surcharge without notice, up to maximum of 10% of the tour rate.

  1. p) Participant Incompatibility

The company may, at its discretion and without liability of its cost to itself, at any time cancel or terminate the passengers booking and in particular without limiting the generality of the forgoing, it shall be entitled to do in the event of illness or illegal or incompatible behaviour of the passenger, who shall in such circumstances not be entitled to any refund.

  1. q) Publicity Materials

The company reserves the right to use any photograph or film taken during the safari by any appointed representative of The Company, for the use in The Company’s advertising or publicity material, without obtaining further consent from the client prior to the departure of the client’s appointed safari

  1. r) Fitness

The client acknowledges that the safari can sometimes be demanding and it’s his/her responsibility to ensure that he/she is sufficiently fit and able to embark on the tour.

  1. s) Authority of the Safari leader

Clients will accept the authority and decisions of the safari leader appointed by the Company.  The final decision on the itinerary, accommodation and conduct on the safari will be taken by the safari leader appointed by the Company.

  1. t) Liability
  • The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of East Africa Courts and no other Country, and all claims subject to the jurisdiction of the courts of East Africa.
  • The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
  • Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
  • In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
  • Please be aware that these safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari; with this, we request all clients to have travel insurance.

Governing Law

All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of where we conduct our tours in East Africa – Tanzania, Kenya, Uganda & Rwanda and any litigation necessary to resolve disputes between the parties shall be field in the courts of either Tanzania, Kenya, Uganda or Rwanda where such a dispute cannot be solved through arbitration.

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